Hi Samsung Mobile Singapore
I cant describe how my S3 is pissing me off. Im using this phone close to 2 years and I can tell you a series of unfortunate events that happened in this phone that is getting on my nerves day after day.
1. S3 Sent to hospital within 1 year of warranty: Phone totally crashed and unable to on when it was not even 1 year. Luckily it happened just before the warranty ends, else I would have to pay a large amount of money to get it fixed.
2. Apps crashing: Apps crashing is to be expected but it is really getting on my nerves. It becomes so frequent that it is beyond my tolerance level. Whatsapp and facebook, my most commonly used application can just CRASH without any reason. A pop up message "Facebook has stopped.." isnt helping. Facebook related apps too, crashed like what.
3. Android updates: Somehow or rather, android updates will solve a problem but create another. One definite thing is it definitely affects battery life. Now, my phone cant even upgrade to a newer version because somehow or rather, the update will meet an error somewhere and stop. I'm guessing the apps crashing issue is due to me using an older version of android (actually not very old, android 4.2), whereas these apps might have already been configured to 4.3, which im not sure of.
4. Selective USB: This is the worse nightmare that i have. My S3 has selective USB problems where ONLY a certain USB can be used to charge my phone. I'm helpless with other usb wires and I have to bring the one I always use around everywhere i go.
5. Battery Life: I cant describe how my S3's battery life is causing so much frustration in my life.
a. Lagging apps causing me to wait and wait and lose a few percent of my battery life at the same time without doing anything. Hello, I merely stared at the screen and then to see my battery life drops. =.=
b. I can lose up to 10% of battery life just by simple messaging during a bus journey. It is ridiculous that the battery life drops so fast and I have to keep my S3 on constant charge and look for a power point everywhere I go.
6. Charging issues: This is a deal breaker! Can u imagine having to charge for hours and your phone didnt get charged? And upon using within minutes, it drops while charging?! like what the hell?
a. There was a period of time where my phone charges so slowly that I wanted to throw the phone away. I switched off my phone and charged overnight only to realise that battery life was risen from 30% to 66%. Come on, I know smartphones will drain battery, but charging problems like this how to tolerate?
b. Apart from the selective USB mentioned above, this phone can just somehow stop charging at some point of time and I have to always check if its charging or not. It was charging before I sleep at 27%, but when I woke up, it was 9% and NOT charging. I have to go out the whole day and my phone is only 9%. This is pissing me off totally.
I had an S2 previously but really, I did not have so much problems then. #Samsung , if you want to really compete with your competitors, please ensure the reliability of your device and not focusing on so many gimmicks that might not even be useful to us. Battery Life and Charging issues are the two things that most smartphone users cannot tolerate. I understand that a phone close to 2 years will have its problems, but come on, Selective USB and charging issues?! These are the basic things of a phone and it is unacceptable! Quite a few of my friend's iPhone 4 are still working fine after 3 years, not much issues, only lagging apps which are acceptable.
My contract is due for renewal soon, rest assured I will not buy a #samsung phone again. I'm honestly not sure if these problems are #android or #samsung problems, so, to save me from going through this shit again, sorry, no matter how awesome your #S5 is going to be, most likely I'm going to switch to iPhone 5s. I feel the need to address my problems here as going down to the service centre will only ask me to pay and pay for something which I felt was not my fault. What did I do to cause these problems? Your service staff at samsung are also a disappointment. They are people who don't seem to know alot about samsung phones and area always recommending repair payments.
Just my 2 cents worth of my unpleasant experience with my#S3 , feel free to comment if you share the same problems too. Thank you.
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